WHEN WILL MY ORDER SHIP?
Because we want you to be able to select the perfect product type, color, and size to complement each of your favorite designs, your items will be printed after you order them. Your order is hand-printed by real humans. The printing process takes 2 to 3 business days before we ship it to you. Some items will be shipped separately and may take a bit longer due to the printing process. (For example, pillows and totes may take longer to print and will ship separately). Other items that are shipped separately include posters, mugs, stickers, and socks. All items are packaged separately to ensure they arrive in good order.
WHAT SHIPPING OPTIONS DO YOU OFFER?
Depending on where you are we ship differently.
- US standard domestic shipping takes 5 to 8 business days (2 to 3 business days for us to print by hand, plus 3 to 5 business days to ship).
- International shipping takes 1 to 3 weeks (including 2 to 3 business days for us to print by hand).
- USPS Domestic Priority takes 3 to 5 days (1 to 2 business days for us to print by hand, plus 2 to 3 business days to ship).
- USPS Priority Express takes 2 to 4 days (1 to 2 business days for us to print by hand, plus 1 to 2 business days to ship).
WILL I BE RESPONSIBLE FOR EXTRA SHIPPING FEES?
Depending on your country, you may owe duties, taxes, or import fees in addition to our shipping rates, which only cover the transit cost of the products. Sorry, we can’t change your government’s laws!
WHAT SHIPPING PROVIDERS DO YOU USE?
- DHL/USPS in the U.S.
- DHL Internationally
WHERE CAN I FIND A TRACKING LINK?
You should have received an email with a confirmation receipt when you placed your order, and another email with a tracking link when your order was shipped. Simply click on the tracking link in that email and you will be automatically redirected to the tracking information.
WHY AM I MISSING AN ITEM FROM MY ORDER?
Some items ship separately from different processing facilities, so part of your order may still be on its way. If you need specific information, please contact customer support.
WHY DIDN’T I RECEIVE MY ORDER?
Oh no! If you placed an order shipping to the US more than 10 days ago or an international order more than 30 days ago, contact customer support via email (email@example.com) or chat (from our home page on our site) immediately and we will take care of that for you right away!